Just returned from purchasing a 2013 Buick Verano. Initiated a call to check on its availability Monday. Was greeted by a genuinely warm, friendly, sales rep named Bill Sweatt. With 20 years experience he listened to my goals, concerns, & with zero pressure I was able to decide if it was the used vehicle to meet our needs. A few calls later & by Wednesday afternoon the auto is parked in the driveway. I feel relieved. I found a bargain with wonderful low mileage. This is my second Buick. First one was purchased new at another dealership. We will return to this dealership in the near future precisely because of the attentive, direct, no-hassle-yet-genuinely friendly professionalism of Bill Sweatt. He is attentive to his customer's actual needs with zero pressure regarding wants. This pragmatic car purchase was a win-win. The drive home was yet again that smooth ease of a Buick. A personal thanks again to Bill. It was a pleasure working with you.
We purchased a very well taken care of Ford Explorer Sport and could not be happier. We worked directly with Bill Sweatt and he went out of his way to give us all the information upfront and make us feel comfortable from the beginning to the end. His super personable demeanor is something that blew us away, he was not only professional but also funny and likes to have a good time while selling cars. If you are looking for good service, go see Bill...he will take care of you!
The purchase of our 2019 Chevy Colorado Z-71 could have not went any better. My wife and I were met in the lot by Product Specialist Dan Meyer. His professionalism & knowledge guided us to make our decision to purchase the vehicle, after shopping at other car dealers in the Dayton & Columbus area . Very satisfied at this time. A great job done by all involved!!!!!!! Thank you very much! Dan W.
Purchased a 2017 BMW X5 from Bob Ross GMC and the buying experience was excellent. We were able to test drive the vehicle and learned all of the different features. The staff was engaging, professional, and made us feel like valued customers. Dan was our salesman and did a phenomenal job!
I've received requests for a review of my service experience on my cell phone but it only allows Facebook or Google reviews. I don't have accounts at either one and don't want them, but I love Bob Ross Buick. I had both my cars in for service over the last two weeks and my experience was beyond expectations. Eric in service handled both and went way above and beyond. No one could ask for more!
I purchased a 2013 Chevy Silverado from Bob Ross. I am very pleased with the truck, how it was presented on the forecourt and how it was very clean (especially with what is going on in our lives just now) for my test drive. Dan Meyer is a tremendous sales man, who makes you feel comfortable and reassured in what you are buying. I recommend anyone to buy at Bob Ross, thanks Dan.
My wife and I stumbled across a vehicle we were interested in . From the beginning until the end of the transaction the dealership worked with me to make sure everything went smooth without any stress . This is the 2nd vehicle I bought from the dealership and will not be the last !
I am writing this review on behalf of Bob Ross Dealership, Dan Meyer and Kathleen Mayer. I bought a vehicle that was posted on Carfax. It was below book value and just what I was looking for. I met with Dan and he laid everything out on the table and went over everything with me. Very transparent. I appreciate that. I did not even barter the price. Everything went so smooth. Kathleen had all the red tape all together and insured we understood everything we were signing. They both went out of there way and I experienced the best customer service in a long time. Being a 2018 it had a minor problem, and Dan scheduled a service appointment and fixed it in no time. The service department was an excellent experience also. I have a great warranty, no worry for a long time. I like that too. All in all I will be buying our next car from them, with service like that they have a customer for life. Thanks to all Chuck
I had my 2017 Buick Regal serviced today and worked with service advisor Matt Griffin. He did an outstanding job of explaining the work done and helping me with a question about the car's heater. I was very pleased with his frank, but pleasant demeanor and his complete responses to my queries and comments.
We started our vehicle search on Memorial Day 2019, Multiple Dealerships, Test Rides, and Sales People. Kyle, Kenny, Dan, and Kathleen made us feel like Friends & Family, such a positive atmosphere to conduct business in! They truly worked as a team, which enabled us to make our purchase in an informed confident manner! Thanks to all!
Reggie Hawkins of your sale staff was incredible in showcasing the 2017 GLA 250, that my wife and I purchased. His product knowledge and salesmanship was excellent. In fact everyone involved in the purchase was great. It was a very pleasant experience and we will definitely come back to Bob Ross auto group for future vehicle purchases.
Once again we returned to Bob Ross to purchase our new vehicle. Our salesman, Tom Spears is “top notch”. Tom is very knowledgeable and answered all of our questions! He is very courteous and treated us like old friends. When we are ready for a new vehicle, we will definitely come back to Bob Ross and work with Tom!!
Dan Meyer was a pleasure to work with. Fair pricing. Even Jeff the lot tech who prepped our new used car did a nice job taking care of us and was friendly.
Dan Meyer was totally incredible in helping me purchase my 2015 Chevy Silverado. It was a very pleasant experience and we will definitely come back to Bob Ross auto group for future vehicle purchases.
Dan Meyer has just sold me my 6th car and the experience was great as always. Dan and Mike Mingl had us in and out the door with my new car with no stress or sales pressure. I have been dealing with the Bob Ross since 2008 and look forward to many more year deal with Bob Ross and Dan Meyer. Jeff & Dawn
Out of all my years of buying cars I must say this was the BEST. Dan Meyer as well as the rest of the staff went out of their way to help during the buying process. I appreciate all they did. Sorry I can only give them 5 Stars...they deserve 10.
Dan Penny, our sales rep and the Manager Mike Mingl made our shopping experience one of the best that we have ever encountered. Very professional, detail oriented, their cars were clean, and in pristine condition. They made our car buying easy. Explained everything in great detail. They accommodated our requests. I would highly recommend this dealership to everyone.
Very helpful through the whole process would highly recommend this dealership. Bill Conn and Bill Klapper were great to work with. I am very happy with my new Terrain.
Worked with Dan Meyer Sales Rep. He answered every question professionally and spent lots of time with us. He was honest with us on pricing and was willing to negotiate. I would recommend him to any one! Thanks Dan. Mark Thomas
I was so nervous and Bill Sweatt was a wonderful low pressure salesman. We were able to text about the car and trade in - making our 2 1/2 hour drive to the dealership seem like a good idea. Once there everything was exactly as we expected. So happy with our 2015 Yukon .. love driving the it.
I've just bought a new 2017 GMC Canyon Denali from Bob Ross. The entire experience went perfectly smoothly, and all of the excellent staff were very helpful. Jerry went out of his way to the point of coming in on his day off to help me get this sale completed on the one day I could drive up from Nashville. Highly recommended!
I've just bought a 2017 GMC Canyon Denali from Bob Ross. The entire experience went perfectly smoothly, and all of the excellent staff were very helpful. Jerry went out of his way to the point of coming in on his day off to help me get this sale completed on the one day I could drive up from Nashville. Highly recommended!
This dealership is exceptally good. I had just come from another dealership where I was ignored. The reception I experienced at Ross was prompt, considerate, and willing to listen. He helped in making my choice and didn't try to sell me something I didn't need or want. When I picked up the car, Nathan was patient and unhurried. I have had reason to return and I always have questions. Nathan answers them and helpful. I had a customer service issue and Nathan consulted with the service staff and returned my call. I was very satisfied with the resolution .
We've been looking at the Cascada since it was announced last year. Having had several convertibles over the years we were anxious to test drive the Buick and perhaps decide to purchase it. We visited Bob Ross, took our test drive and felt very comfortable that this was the right car for us. There was no pressure to purchase, and no push to have us drive the car home that evening. When the time was right we drove back to the dealership and drove home our car. We know the car is right and we believe that Bob Ross is the perfect dealership to sell it.
Great product and friendly staff. Thank you for showing us the car and being knowledgeable with it. Financing was great. Enjoyed working with the staff.