Customer Testimonials

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DealerRater Jul 11, 2019
 

Once again we returned to Bob Ross to purchase our new vehicle. Our salesman, Tom Spears is “top notch”. Tom is very knowledgeable and answered all of our questions! He is very courteous and treated us like old friends. When we are ready for a new vehicle, we will definitely come back to Bob Ross and work with Tom!!

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Google Jul 3, 2019
 

We recently purchased a used vehicle from Bob Ross in Centerville, Ohio. Brian Hogarth, the used car manager made sure that purchasing a car from Bob Ross was a smooth, enjoyable experience. Brian and his team helped us select several vehicles to test drive, and when we finally picked one, Brian got us through the paperwork quickly and easily. Everyone on his team jumped in to make sure we had a positive experience. At no time did we ever feel rushed or hassled.I strongly recommend Bob Ross and Brian Hogarth if you are in the market for a high quality used vehicle and a positive buying experience.

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Google Jul 2, 2019
 

My wife and I had a great experience with Nick Hey at Bob Ross Buick GMC. We were looking at a used suv and driving from 2.5 hours away. Nick accurately and professionally worked out the numbers and described the condition of the vehicle to us. We had everything worked out before the drive and they made it a very easy transaction. The finance department got us a great interest rate, a lot lower than I could’ve gotten through my own bank. I would highly recommended doing business with Nick and them again. They had a great price on the vehicle we purchased and gave us a fair price for our trade.

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Google Jun 8, 2019
 

I absolutely loved working with Dan Meyer on the used car side. He was informative and helpful. He goes above and beyond to make sure the customer is happy. Thank you again Dan!

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Google May 27, 2019
 
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Google May 18, 2019
 

After months of looking for the vehicle I wanted I came across a listing for a vehicle that fit many of my requirements. I checked out the dealership online as I lived two hours away from it and didn’t want to waste my time driving four hours round trip to come up empty handed. After reading many reviews I decided to call the dealership to get more information. The salesman, Angelo Garcia, that I spoke to was very personable and helpful. We talked a few minutes and he needed to get some additional information, he said he would call me back. To his credit, he did call me back with the information and I set an appointment to meet with him. While the time we were supposed to meet was an hour before he started he agreed to be there. I showed up 20 minutes early and he met me at the door and greeted me by name. Things went well from there. We worked out a deal and I drove the new vehicle home. Six hours of my day was invested in this and I couldn’t have been more pleased with Angelo and Brian, the used car sales manager. Both were easy to work with which made it a pleasure to buy a vehicle. This is the way it’s supposed to work. I’ll add that I called and and emailed several dealerships around Ohio over the past two months and these folks were the only ones that responded or called me back. This is not the way it’s supposed to work. REG

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Google May 7, 2019
 

recently had an appointment @ Bob Ross for scheduled service.asked Tim to have technician check my rear tire and was informed I needed a new tire.He matched a lower price from a tire retailer I had contacted. I have always been impressed with the service I have received from Bob Ross since I purchased my car in 2013. Always professional and never tries to suggest service I don't need, but, advises for services that might be needed in future. Truly customer service at it's best.

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Google May 2, 2019
 

to service providerDave

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DealerRater Apr 30, 2019
 

Dan Meyer was totally incredible in helping me purchase my 2015 Chevy Silverado. It was a very pleasant experience and we will definitely come back to Bob Ross auto group for future vehicle purchases.

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Google Apr 27, 2019
 

I cannot say enough good things about the Bob Ross Buick GMC service department, especially the service writer who helped me, Tim Ashton. We had difficulty identifying exactly what as wrong with my vehicle, but he hung in there with me, and we finally got it figured out. He was a great help contacting my warranty company and documenting everything. I have never had my vehicle serviced anywhere else. Thanks for all your help!

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