Welcoming sales department.
Great place to get a car or truck and the GMC/Buick service dept is the best. Friendly knowledgeable people.
I had my 2017 Buick Regal serviced today and worked with service advisor Matt Griffin. He did an outstanding job of explaining the work done and helping me with a question about the car's heater. I was very pleased with his frank, but pleasant demeanor and his complete responses to my queries and comments.
We started our vehicle search on Memorial Day 2019, Multiple Dealerships, Test Rides, and Sales People. Kyle, Kenny, Dan, and Kathleen made us feel like Friends & Family, such a positive atmosphere to conduct business in! They truly worked as a team, which enabled us to make our purchase in an informed confident manner! Thanks to all!
Up here from South Carolina for the holidays and the computers in my Regal went out. Steve and Ed went above and beyond to diagnose the issue. Many thanks!
Reggie Hawkins of your sale staff was incredible in showcasing the 2017 GLA 250, that my wife and I purchased. His product knowledge and salesmanship was excellent. In fact everyone involved in the purchase was great. It was a very pleasant experience and we will definitely come back to Bob Ross auto group for future vehicle purchases.
They've always done good business with me.
I just purchased a GLC 300. By far, it was an outstanding experience with the owner talking to me and the excellent staff providing customer service beyond my expectation. Reggie, Sara and Travis waited on me and made the experience unbelieveable. This was not my first vehicle purchase. However, the Bob Ross Mercedes staff made the experience a positive one. I was overwhelmed by the Bob Ross Mercedes staff's patience, attentiveness, ability to communicate clearly, knowledge of the product and most important the ability to read and understand the customer. I highly recommend everyone should buy a vehicle from Bob Ross ...
Leave Us A Review